Return & Refund Policy

Prehelika Foundation has instituted a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. Prehelika Foundation expects that all donors will exercise due care and diligence while making donations. Prehelika Foundation also recognizes that a donation may be made erroneously or donors may change their minds. Prehelika Foundation will examine request for a refund of donation and endeavour to make the refund. Prehelika Foundation may also seek proper explanation and reason from the user. Also, it will require further verification of the user and need documents of proof as well as for donation.

Prehelika Foundation is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.

• No refund/cancellation for the donated amount by any donor will not be entertained, the online donations through the online payment gateway.
• No cash or refund of money will be allowed.
• If any in-kind support is received by the donor from anywhere the material will be reached to the poorest of the poorer communities.
• Once received the donation for a cause will not be refunded to the donor. No cancellation to be made. The donation will be used for community development, children's education or women’s empowerment.